Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a site we haven't covered yet? Here's how to reach Best Crypto Casino, and a quick word on what we can realistically help with.
How to reach us
The best way to contact the team is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to be specific: name the casino you're asking about, the page you were reading, and what looked off or unclear. That lets us check it faster and, if needed, update the page.
What we can help with
- Corrections or outdated information on a review — bonus terms change, licensing details get updated, and payout speeds can shift, so we rely partly on readers to flag what's changed.
- Questions about how we rank and score crypto casinos, including how offers like those from our other reviewed sites are compared.
- General feedback on the site, its layout, or the information you wish had been covered.
- Requests to review a crypto casino we haven't yet covered — we can't promise to add it, but we do read every suggestion.
What we can't help with
We're an independent review and comparison site, not a casino operator, payment processor or customer support desk for any of the brands listed here. That means we can't do the following:
- Access, action or resolve issues with your account, deposits or withdrawals at any casino — that has to go through the operator's own support team.
- Give tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of a site in your state, speak to a licensed accountant or attorney — we can only offer general information, not personal advice.
- Verify or dispute wagering requirements, bonus terms, or withdrawal disputes on a specific account. These sit between you and the operator, not us.
Before you get in touch about eligibility
A lot of the questions we get are about whether a particular crypto casino is available or legal to use from a specific US state. Offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US state regulator, and legality varies by state. We can point you to the general information on our pages, but you're responsible for checking your own state's current laws before playing anywhere.
If you're concerned about gambling habits
If you or someone you know is struggling with gambling, that's a conversation for a support service, not our contact form. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our responsible gambling page has more on tools and resources, including the fact that offshore sites don't always offer the same self-exclusion protections as state-regulated operators.
A note on who we are
You can read more about how Best Crypto Casino researches and ranks crypto casinos on our About Us page, and our full site terms are set out in our Terms and Conditions. All content on this site is intended for readers aged 18 or older (21+ where a state or operator requires it), and nothing here should be read as financial, legal or tax advice.